A. Answer
Last Updated: Mar 08, 2018     Views: 54

To take advantage of Document Delivery services, patrons need a computer with Internet access. In addition, the following software is necessary to access the documents:

MAC Users - These files are not compatible with the MAC Safari browser. Please install the Firefox browser and Adobe Reader on your computer before attempting to open the files.

Windows Users - Please be sure your computer has Internet Explorer 6 or higher OR Firefox installed as your browser AND Adobe Reader installed before attempting to open these files.

All Users - You may need to "white list" the Document Delivery email address - eraulibrary@relais-host.com - to prevent the email with your document links from going to your spam or junk folder. Check with your email provider for instructions on this process.

If you need assistance, contact the Hunt Library at library@erau.edu or these phone numbers: Daytona Beach: 386-226-6604 Worldwide: 800-678-9428.