A. Answer Last Updated: Jul 29, 2015 Views: 24
The email could be getting caught in your spam or junk mail folder. Sometimes your email provider may even be filtering the email before it gets to your spam folder. To avoid this, you can "white list" the Web Document Delivery email address and/or add the email to your contact list. The email address to white list or add to your contacts is firstname.lastname@example.org.